Temenos Lifecycle Management Suite - Collection Product Guide
Collection Queue Refresh Order
| Administrator Guide > Desktop and Ribbon Bar > Collection and Recovery Queues > Collection Queue Refresh Order |
The Collection Queue Refresh Order page allows administrators to set the order in which Collections Queues are refreshed. In the event that an account meets the criteria of more than one queue, the account is placed in the queue with the higher refresh order.
 |
This feature is only available with Basic Queuing. It is not visible in System Management if Advanced Queuing is active. |
 |
The Recovery tab is for customers utilizing the Lifecycle Management Suite Recovery module, as it has its own refresh order. |
The following columns display in both the Delinquency Queues tab and the Recovery Queues tab:
| Column Name | Description |
| Queue Name | Name of the Collections Queue. |
| Queue Type | Displays the type of Collections Queue. |
| Active | If checked, the queue is active in the Lifecycle Management Suite. |
The list from top to bottom is the order in which the queues are refreshed.
to retain the updated the refresh order. A success message appears showing that the changes were saved successfully.